The Unison Benevolent Fund offers a toll-free number to connect Canadian music professionals with resources and support for personal and practical issues. This service is free, anonymous, confidential and available 24 hours a day, 7 days a week.

Before you make the call, please register with Unison.

1-855-986-4766

Service is available in English and French.

Who will I be speaking to?

The counselling and health solutions support line is sponsored by Unison and provided by Shepell FGI – the largest Employee and Family Assistance Program (EFAP) counselling network in Canada. Counseling is provided by a multi-disciplinary team of accredited professionals who hold master’s degrees or PhDs in the fields of psychology or clinical social work.

What support is available when I call?

Counselling can be provided over the phone or online, and can address a wide range of topics, including, but not limited to: mental health support, managing relationships and family life, finding child and elder care resources, legal advice, financial guidance, workplace challenges, tackling addictions, improving nutrition and focusing on your health. Shepell FGI’s highly qualified, experienced and caring professionals help you select a support option that suits your lifestyle and best addresses the challenges you are facing.

Unison offers five hours of counselling for music industry professionals and their family members. Arrangements can be made for additional help, as it is needed.

Who can use the Unison sponsored support line?

The line is provided for members of the Canadian music industry and their immediate family. For more information on eligibility, please visit the registration page.

Do you have additional questions? Please seek our Frequently Asked Questions.